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Our Mission..."To Improve the Health of our Community"
2305 S Hwy 65 - Marshall, MO 65340
Contact us regarding this site webmaster@fitzgibbon.org
Human Resources
We appreciate your interest in joining us as an employee at Fitzgibbon. Before you complete an application, we would like you to take a few minutes to review the following information regarding employee competencies. We believe the accomplishment of these competencies is critical for your success at Fitzgibbon. All employees at Fitzgibbon are expected to successfully meet the following nonnegotiable expectations:
1. Service Excellence: It is an expectation that every employee provides excellent customer service. At Fitzgibbon, we put the customer first. This is done by creating enthusiastic customer loyalty by exceeding the needs and expectations of all customers. The customer measures this by: a.) Does the person who is helping me care about me? b.) Are they responsive to my needs/requests? c.) Did they give me the information I needed? In order to exceed the customer’s needs and expectations, you will be expected to:
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Be courteous in all contacts with people at all Fitzgibbon locations;·
Have a desire to work in healthcare;·
Remain positive with customers despite the situation;·
Create enthusiastic customer loyalty by exceeding the needs and expectations of all customers;·
Maintain customer confidentiality;·
Communicate effectively both verbally and nonverbally.2. Business Results: As a Fitzgibbon employee you are expected to exhibit pride in your work and the service you provide. You will be expected to:
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Show good judgment in your job performance;·
Realize that no matter what job you have, you have an impact on patient care;·
Be committed to continuously improving the quality of work at the lowest possible cost.3. Leadership: Every Fitzgibbon employee is expected to be a leader in continuous improvement by participating as a team player. As a team player, you will be expected to:
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Communicate effectively with others to meet total customer needs;·
Improve processes by creatively solving problems;·
Learn from individuals from other cultures and backgrounds;·
Treat coworkers and employees in other departments with respect;·
Pitch in and help other employees when they need help;·
Participate on Continuous Quality Improvement (CQI) teams.4. Change Management: Change is a major part of the life of an employee at Fitzgibbon. In order to adapt to change, you will need to be willing to learn new skills-retooling-and be willing to grow in your current abilities. You will be expected to:
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Try new tasks as opportunities arise;·
Ask for training if you do not know how to do a task;·
Remain flexible and adaptable to change.5. Strategic Thinking: At Fitzgibbon, we stay on the cutting edge of technology. A Fitzgibbon employee is responsible to continuously find ways to enhance their skills to meet the needs and expectations of our customers: You will be expected to:
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Demonstrate technical knowledge;·
Maintain excellent job skills.6. Personal Accountability: All employees are expected to present an appropriate demeanor that meets Fitzgibbon Hospital’s standard of excellence. You will be expected to:
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Present a clean and neat appearance and dress appropriately to facility standards;·
Communicate and act in an open, honest, and a trustful manner;·
Have a "can-do" attitude;·
Take responsibility for learning and developing;·
Be on time for the days you are scheduled to work.
After reading these expectations, if you are interested in becoming an employee in our organization, we invite you to fill out an application for one of our exciting positions.
Fitzgibbon Hospital is an equal opportunity employer. Eligible applicants will be required to take and pass a drug screening prior to employment.
Resumes may be mailed or faxed to:
Fitzgibbon Hospital
Attn: Human Resources
P.O. Box 250
Marshall, MO 65340
Telephone: (660) 831-3257
Fax: (660) 886-2462
or emailed to: jobs@fitzgibbon.org